Whether it's upgrading your patient experience or modernizing your communication toolkit, see why Commly is the leading platform for unified, AI-native care team communication.
See a demoCommly is built for care teams. It does exactly what we want — one inbox for everything, and it just works.
Our staff couldn't keep up. Ela now resolves the routine conversations and hands off cleanly when it matters.
My patients' privacy matters most. Commly gives us a safe, unified way to communicate without cutting corners.
We've scaled our patient base without sacrificing response time — the AI triage picks up exactly where we left off.
All your communication channels, all in one place. Commly is designed for effortless unified care.
Send messages, files, notes and more, all end-to-end tracked.
Includes 2-way SMS texting and voicemail transcription.
Offer virtual visits from anywhere, right inside the thread.
Every inbound and outbound email lives beside every other channel.
Individual and group messaging with task assignment built in.
Privately coordinate with teammates right inside every conversation.
Every conversation can become a task. Assign to a teammate, a group, or to AI — and huddle right beside the checklist.
Your tasks, mentions and smart lists in one place.
Route work to teammates and track it to done.
Let Ela pick up routine follow-ups automatically.
Shared, cohort worklists your whole team can see.
Ela reads every incoming message first, resolves the routine ones end-to-end, and routes anything urgent straight to the right teammate.
68% of conversations resolved by AI, end-to-end.
Full context passed to a human the moment it's needed.
Sits above every inbox — SMS, email, chat and voice.
CSAT and sentiment tracked on every AI-handled reply.
Modern phone, built into the same inbox as everything else.
Dedicated lines for individuals and teams, with voicemail.
Every call automatically logged in the same thread.
Route to the right person or team automatically.
Text and email from the same number and thread.
Full history linked to the contact record.
Give each provider or team their own line.
Draft, schedule and run outbound campaigns across SMS and email — Ela writes the first draft, you approve.
AI-drafted campaigns, ready for a human sign-off.
Queue campaigns to send exactly when you want.
Track sends, replies and results live.
Every campaign's results, archived and searchable.
Commly is the all-in-one platform for unified care team communication: SMS, email, chat, phone and AI triage, in one inbox. Built for care teams of every size, with tools to automate the routine work and keep every conversation accountable.
Commly supports HIPAA-compliant communication across SMS, email, phone and chat, with a signed BAA available on every plan.
Commly is priced per user, per month, with a 14-day free trial and no credit card required to get started.
Yes — you can port your existing business phone number to Commly, or get a new number instantly during setup.
Get started with an unlimited 14-day free trial — no credit card required.